At wasixpress.com, we strive to ensure your satisfaction with every purchase. If for any reason you are not entirely satisfied with your order, we offer a straightforward refund policy to make the process simple and transparent.

Eligibility for Refund

Timeframe: You are eligible for a refund within 14 days from the date of delivery to your location.

Condition: The product must be unused, undamaged, and in its original packaging. We reserve the right to decline refunds if the item shows signs of use or damage.

Initiating a Refund

To initiate a refund, please follow these steps:

Contact Us: Reach out to our customer support team within the eligible timeframe, providing your order details and reason for the refund request.

Return Process: After receiving confirmation from our team, securely package the product and ship it to the provided address. Customers are responsible for return shipping costs unless the product is deemed defective or incorrectly shipped.

Verification: Upon receiving the returned item, we will inspect it to ensure it meets the eligibility criteria stated above.

Refund Processing: If the returned item meets our refund criteria, we will process the refund to your original payment method within [number] business days.

Exceptions

Please note the following exceptions to our refund policy:

Non-returnable Items: Certain products may not be eligible for a refund due to hygiene reasons or specific characteristics outlined during purchase.

Damaged or Defective Items: Please get in touch with us right away if you receive a product that is damaged or defective.

 

Contact Information

For any queries regarding our refund policy or assistance with the refund process, please contact our customer support team at [email/phone number].

Policy Updates

Wasixpress.com reserves the right to amend or update this refund policy at any time. Any changes will become operative as soon as they are published on our website.

By purchasing wasixpress.com, you agree to abide by this refund policy. Please get in touch with us right away if you receive a product that is damaged or defective.